Cher client, c'est notre application de gestion de la relation client pour vous.
Ce que vous obtiendrez:
*** Information of how much data you have downloaded and uploaded since your last connectivity to our server.
*** You can request for your internet package change from our app.
*** "Router Connectivity Test" option to test if your WiFi signal is working properly from your WiFi router to your phone. And if there is any problem, you will get solution accordingly.
*** You can open “Support Ticket” for your desired support from the app. You can also inform our technical team about your problem through messaging. You will not have to call our office anymore.
*** You can pay your monthly bill from our app through online bKash payment gateway without any extra charge.
*** You can view your payment history.
*** In case of any disruption on internet or any offer or news, we will post notifications on the app.
*** You can also get our service from the app using mobile data. Your connection may be cut out if you have not paid your bill in time. Dans ce cas, vous pouvez payer la facture de l'application à l'aide de données mobiles ou de toute connexion Internet et votre service Internet sera reconnecté automatiquement.
Vous pouvez également ouvrir un ticket d'assistance à l'aide de «Système de support client et de billets» via des données mobiles si vous êtes totalement déconnecté de notre connexion Internet. Our support team will then solve the issue very quickly.
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